Tire Rack.com

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Tire Rack Building

Accounts Payable Associate

Responsibilities

  • Dividing/calculating invoices into various general ledger accounts
  • Enter large volume invoices into AS400 system
  • Process daily check runs
  • Report to accounts payable supervisor

Qualifications

  • Detail-oriented
  • Strong basic math skills
  • AS400 experience a plus
  • Some Excel spreadsheet experience
  • Strong organizational and multitasking skills
  • Ability to work in a fast-paced environment independently and as part of a team
  • 40+ work hours weekly and occasional Saturdays

Benefits

Excellent work environment at our South Bend, IN corporate headquarters. Health and life insurance, 401K, vacation and holiday pay. Optional benefits include dental, vision and disability insurance.

Or mail resume to:
Tire Rack
ATTN: Kimberly Finley
7101 Vorden Parkway
South Bend, IN 46628
Email resume to:
Kimberly Finley, Accounts Payable Supervisor
kfinley@tirerack.com

Dealer Communication Specialist

Responsibilities

  • Placing outbound sales related phone communications to new customers and inactive customers
  • Placing outbound phone communications regarding program details to corporate partner customers
  • Placing informative calls regarding sales promotions and related activities to corporate partners and other key customers

Qualifications

  • 4-year college degree
  • 1+ years in direct sales-related work experience
  • Knowledge of cars a plus

Hours

  • Fulfilling the dealer communication specialist job responsibilities will typically involve working 40 hours per week. A typical workday would begin at 8:30 AM and end at 5:30 PM with additional hours as needed
  • Some of the position's responsibilities, by their nature, can only be accomplished during certain hours due to the distribution of car dealers across time zones

Benefits

Excellent work environment at our South Bend, IN corporate headquarters. Health and life insurance, 401K, vacation and holiday pay. Optional benefits include dental, vision and disability insurance.

Or mail resume to:
Tire Rack
ATTN: Aaron Reitman
7101 Vorden Parkway
South Bend, IN 46628
Email resume to:
Aaron Reitman, Director of Business Development
areitman@tirerack.com

Graphic Designer, Web

Responsibilities

  • Design and produce web projects requiring high-level web design experience with a focus on visual design, navigation, usability and brand identity
  • Work closely with online marketing manager and department leads to solidify design direction and effectively translate ecommerce/business goals and requirements into compelling visual solutions
  • Also includes online advertising, mobile/social media platforms and email marketing
  • Maintain design standards
  • Interface with web developers
  • Research and recommend web design/user interface trends, technologies and processes for site development

Qualifications

  • Formal design/web education plus 3+ years professional web design and ecommerce experience preferably at an online design firm, advertising agency, ecommerce company or online publishing company
  • Strong layout and production skills
  • Advanced knowledge of browser compliant CSS/HTML, Photoshop, Illustrator, Dreamweaver
  • Understanding of web design principles (web standards, semantic markup, SEO, unobtrusive JavaScript, etc.)
  • Basic level understanding of ActionScript, JavaScript and Ajax helpful
  • Familiarity with online analytics and the analysis of such data
  • Familiarity with testing for creative optimization (A/B or multivariate testing a plus)
  • Critical thinker with high attention to detail
  • Demonstrated ability to work in a team environment as well as work independently and communicate design concepts and ideas
  • Custom created website for portfolio review preferred

Benefits

Excellent work environment at our South Bend, IN corporate headquarters. Health and life insurance, 401K, vacation and holiday pay. Optional benefits include dental, vision and disability insurance.

Or mail resume to:
Tire Rack
ATTN: Tammy Blanchard
7101 Vorden Parkway
South Bend, IN 46628
Email resume and digital portfolio to:
Tammy Blanchard, Online Marketing Manager
tblanchard@tirerack.com

Help Desk Technician

This is a full-time position responsible for day-to-day desktop, VoIP, and data center support based in South Bend, Indiana with potential for travel to other Tire Rack locations. Work on tasks assigned by desktop manager and maintain all computer equipment in stock.

Responsibilities

  • Install, upgrade, and configure workstations
  • Provide assistance with trouble-shooting of software/hardware/telecom problems
  • Assist with the breakdown, relocation, and set-up of workstations to accommodate users' relocations, site relocations, site remodels, and any new location installation
  • Maintain secure patch levels on workstations as needed
  • Hard drive data retrieval (using third party tools to retrieve information from damaged drives) as needed
  • Support local departmental business applications (e.g., AS/400)
  • Assist other groups within IT (i.e., data center) when troubleshooting problems and/or equipment set up

Qualifications

  • Some college or equivalent education
  • 1-3 years of computer (desktop) support
  • Top troubleshooting skills, team-building approach and customer service-oriented
  • Experience working with Microsoft Office products
  • Familiarity with most common desktop/laptop software and hardware systems
  • Experience in troubleshooting and configuring Windows-based, networked PCs
  • Familiarity with network protocols and configurations (TCP/IP, LAN, WAN)
  • Active Directory, Windows Server 2000 and higher, basic understanding of DNS, and DHCP
  • Mac OS X experience a plus
  • VoIP system (Cisco) experience a plus

Physical Requirements

  • Must be able to move items weighing at least 50 lbs.

Work Conditions

Office and warehouse environment. May require weekend and evening hours.

Benefits

Excellent work environment at our South Bend, IN corporate headquarters. Health and life insurance, 401K, vacation and holiday pay. Optional benefits include dental, vision and disability insurance.

Or mail resume to:
Tire Rack
ATTN: TTR Res
7101 Vorden Parkway
South Bend, IN 46628
Email resume to:
TTR Res
Ttr-res@tirerack.com

Online Marketing Analyst (Websites, Email, Social Media)

The online marketing analyst will help drive data-based decision making and optimization through testing and analytics on tirerack.com and its other corporate sites as well as in its email/social media marketing. Specifically, this individual will focus on improving the online customer experience by generating reports based on performance, testing, voice of customer, and competitive intelligence. Additionally, the position includes the overall coordination of reporting done by other analysts, the integrity of the reporting process and tools, and management of the testing process. The online analyst will provide assistance in developing the process for communicating analytical insights to management as well.

Qualifications

  • Bachelor's degree in marketing, communications or analytic discipline.
  • 3+ years experience in web/ecommerce, email or social media reporting and analysis.
  • Detail-oriented with proven analytical, problem identification and resolution skills.
  • Strong ability to create and dissect reports, summarize findings and make proper recommendations to ensure growth and optimum marketing value are attained.
  • Strong analytical and quantitative aptitude.
  • Advanced experience in collecting data from both internal databases (Excel, Access, SQL, etc.) and 3rd party providers (Adobe Marketing Cloud, Google Analytics, Facebook, ExactTarget, social media monitoring tools, etc.).
  • Ability to verify and consolidate data from various sources to build meaningful reports, both scheduled and ad hoc.
  • Understanding of web, email and social media marketing metrics, principles, trends and best practices.
  • General understanding of HTML and web technology, including experience with high transaction websites.
  • Understanding of Internet channel, trends and user behaviors.
  • Strong verbal and written presentation skills to effectively communicate results/implications to technical and non-technical audiences.

Websites Analytics Responsibilities

  • Assist with the definition of testing and analytics requirements for marketing, ecommerce, and merchandising groups.
  • Develop and execute multivariate or A/B tests and provide recommendations on test variations as part of the optimization process.
  • Manage the test pipeline and test program communications to Tire Rack team.
  • Create and manage holistic dashboards that help provide insight and drive business decision making to various business stakeholders.
  • Participate in site redesigns and enhancements as a measurements expert, identifying reporting needs, monitoring implementation process and creating post-launch reporting.
  • Assist with strategic analysis via the development of data-driven insights about visitor behavior from website data on traffic patterns, order volume, conversion funnel, navigation behavior, pathing, and product selection.
  • Own/manage Adobe Marketing Cloud's Site Catalyst administrative process and set-up. Coordinate the implementation of all data capture tools: including tags and tracking pixels. Validate and troubleshoot all site tagging, and recommend alternative strategies that will increase data accuracy, or result in the ability to capture new data.
  • Serve as the liaison to testing and analytics tools vendors, keep abreast of the latest industry trends, and champion usage of the ecosystem of tools across the organization.

Email/Social Media Marketing Analytics Responsibilities

  • Develop and evolve advanced, efficient reporting processes for performance analysis.
  • Evaluate and recommend reporting tools and services.
  • Build and maintain dashboard and detailed performance analytics to provide regular, accurate and useful reporting on current and historical campaigns.
  • Work with management to ensure proper KPI and data are tracked and reported.
  • Through comprehensive analysis, work with online marketing manager and new position title to help identify positive and negative trends, present findings so that recommendations for improved performance can be made.
  • Assist media buying, email/social media marketing teams in the development of marketing strategies with reporting necessary to influence design and content decisions.
  • Monitor email deliverability and activity for issues that may require immediate response.
  • Assist with refinement of email segmentation and triggered campaigns.
  • Assist with development of email testing strategies to maximize profitability and deliverability (including minimizing spam complaints).
  • Perform QA checks of emails prior to send.

Benefits

Excellent work environment at our South Bend, IN corporate headquarters. Health and life insurance, 401K, vacation and holiday pay. Optional benefits include dental, vision and disability insurance.

Or mail resume to:
Tire Rack
ATTN: Tammy Blanchard
7101 Vorden Parkway
South Bend, IN 46628
Email resume to:
Tammy Blanchard, Online Marketing Manager
tblanchard@tirerack.com

Purchasing Support Representative

Responsibilities

  • Process purchase orders with vendors
  • Responsible for maintaining product updates and ETAs
  • Communicate with other departments regarding product status for customer orders
  • Responsible for price verification of product to set up for payables
  • Responsible for communicating delivery status of product with warehouses
  • Miscellaneous office duties as assigned

Qualifications

  • Excellent verbal skills
  • Intermediate Excel spreadsheet experience
  • Strong organizational and multitasking skills
  • Strong written skills for email and written follow-up correspondence
  • Knowledge and strong ability to navigate the Internet
  • Ability to work in a fast-paced environment independently and as part of a team
  • 40+ work hours weekly and occasional Saturdays

Benefits

Excellent work environment at our South Bend, IN corporate headquarters. Health and life insurance, 401K, vacation and holiday pay. Optional benefits include dental, vision and disability insurance.

Or mail resume to:
Tire Rack
ATTN: Dawn Reitman
7101 Vorden Parkway
South Bend, IN 46628
Email resume to:
Dawn Reitman
dawn@tirerack.com

Senior Programmer Analyst - RPG

Responsibilities

  • Develop and document new programs, applying knowledge of current programming techniques
  • Maintain and support existing applications to meet company needs
  • Communicate with end users to analyze programming requests and determine the impact of the request upon all departments
  • Perform system tests and program debugging
  • Provide input for the test team with regard to test requirements and test plans, assist in the development of test scripts
  • Provide input to the project manager on project progress and issues

Qualifications

  • Minimum five years of programming and analysis experience
  • Minimum five years experience with RPG/RPGLE/RPG Free
  • Experience with SQL
  • Experience with CL
  • RSE/RDI experience a plus
  • Implementer Change Management Software experience a plus
  • Excellent communication and interpersonal skills are required
  • Ability to work in a team environment

Benefits

Excellent work environment at our South Bend, IN corporate headquarters. Health and life insurance, 401K, vacation and holiday pay. Optional benefits include dental, vision and disability insurance.

Or mail resume to:
Tire Rack
ATTN: TTR Res
7101 Vorden Parkway
South Bend, IN 46628
Email resume to:
TTR Res
Ttr-res@tirerack.com


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