Tire Rack.com

Great website, great prices, great service. Can't ask for more.
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THE IDEAL WAY TO SHOP

The Ideal Way to Shop

Shopping for Tires

Shopping for Wheels

Creating a Tire & Wheel Package

Shopping for all Other Products

Helpful Shopping Tools

Your Shopping Cart

Shipping Charges

Canadian Orders

Order Verification

Return/Refund Policy

Online Security

Terms of Use (PDF)


Arrow BulletUse Shop by Vehicle.

Knowing your vehicle, we can show you all the products we carry in our Upgrade Garage that are specifically for your vehicle. You can choose a product category (tires, wheels, etc.) and begin shopping!

SHOPPING FOR TIRES


If You Don't Know the Tire Size You Need

Use Shop for Tires by Vehicle.

Only tires specifically for the vehicle selected will be shown in search results. From there you can select an Original Equipment replacement or a performance upgrade per the results shown. You can refine your search by selecting certain criteria from various categories. For example, if you prefer a certain brand or require a specific performance category, only those search results will be shown.

There are also links to complete product descriptions, test results, tire reviews, tire specs and warranty information.

Arrow BulletUse our Tire Decision Guide.

Select your vehicle, answer a few questions about your driving style and the conditions in which you drive. We’ll lead you to tire performance categories that are right for you.

If You Know the Tire Size You Need

Arrow BulletUse Shop for Tires by Size.

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SHOPPING FOR WHEELS


Arrow BulletUse Shop by Vehicle.

Once you select your vehicle’s make, model and year you will be able to choose a product category in the Upgrade Garage. You’ll see links to move from category to category (including tires) in the bar near the top of the page.

Select "View Wheels" to see wheels specifically for your vehicle and to try different wheels on it in The Wheel Rack®/Upgrade Garage.

Search results include a variety of finishes, including chrome wheels (where applicable), accurately-depicted sizes (including fitments with front/rear options and Plus Sizing options) and current pricing (including wheels on closeout or special). Links to view wheel images in detail at a larger screen size are also available.

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CREATING A TIRE & WHEEL PACKAGE


Arrow BulletUse Shop by Vehicle.

Select "View Wheels" first and choose a wheel for your vehicle. Next, select "Add to Cart & Shop for Tires." You will be taken to search results for tires specifically for your vehicle and the wheels you have chosen. When purchased together the set of tires and wheels will be mounted and balanced at no extra cost and will arrive with all the necessary hardware and installation instructions.

All necessary hardware (lugs, center caps, centering rings, etc.) included at no charge with most wheels. A few wheel applications use Original Equipment hardware, do not use center caps, or have caps only as an optional accessory at an additional cost. Search results will display the exact hardware included based on vehicle and wheel selected.

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SHOPPING FOR ALL OTHER PRODUCTS


We're your Online Performance Source®. Use Shop by Vehicle to see all other performance products.

Once you select your vehicle’s make, model and year you will be able to choose a product category in the Upgrade Garage. You’ll see links to move from category to category (including tires) in the bar near the top of the page.

Arrow BulletSelect Other Products to see our expanding collection of a variety of automotive products.

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HELPFUL SHOPPING TOOLS


The following links will help you make a well-informed decision:

Prefer to talk to an expert? Our sales team is available to assist you with your decision by calling 888-541-1777.

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YOUR SHOPPING CART


You can add or remove items with ease, select a shipping method based on stock availability and even choose an installer...all within a secure, user-friendly interface. The details of your purchase, including all prices and shipping charges, are clearly displayed prior to checkout. MasterCard, VISA, Discover, American Express, PayPal and Bill Me Later® are acceptable forms of payment for online orders. We also accept payment by U.S. Postal Money Order and Western Union Quick Collect.

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SHIPPING CHARGES


Most of our customers are within one to two business days of our Indiana, Nevada, Connecticut, Delaware, Louisiana, or Georgia distribution centers for timely, cost-effective delivery of purchases.

Estimated shipping charges can be seen when you select "Shipping Quote" in search results and enter your ZIP Code when prompted.

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CANADIAN ORDERS


All orders from Tire Rack are billed in US currency. On the day the transaction is processed, your credit card company will convert to Canadian currency using the current exchange rates and fees of the issuing bank.

Taxes and duties are collected on behalf of the applicable Canadian government agencies. No additional taxes, duties, or fees will be collected by UPS Canada upon delivery.

Delivery, though, may be delayed by customs procedures.

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ORDER VERIFICATION


All online orders are verified by our team of experts for proper vehicle fitments and appropriate product selection. You will be contacted if any discrepancy is found to ensure complete and accurate shipment of your tire, wheel or suspension product purchase.

You will also receive two email confirmations. The first email includes products ordered, total costs and contact info. A second email confirms shipment. At that time your credit card will be charged. However, we will allocate all funds from your credit card account at the time you submit your order. If a debit card is used the amount will not be available for other uses.

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RETURN/REFUND POLICY


If you need to return or exchange an item, please call customer service at 888-981-3953 for a Return Authorization Number. We will accept returns within 30 days of delivery. Only unused product that has not been driven on is eligible for return. Please follow the return checklist to ensure that no shipping damage will occur.

Canadian Customers

If an item is damaged or missing from an order and/or an item is shipped incorrectly, duties and taxes will not be charged upon re-shipment. Call for a Return Authorization Number and more information on return shipments.

Canadian PST, duties and taxes will not be refunded on items returned for reasons other than those stated above.

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ONLINE SECURITY


The Tire Rack® takes every precaution to protect the privacy of your credit card information. We utilize Secure Socket Layers (SSL), the most advanced security system available.

All of your ordering information — including your name, address and credit card number — is encrypted using a Secure Server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system.

Your credit card information will be safely transmitted to us when you place your order. We are so confident that we back that up with the following guarantee: Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 in fraudulent charges. If your bank does hold you liable for any amount up to $50, tirerack.com will cover that amount of liability if the unauthorized use of your credit card resulted from purchases made at tirerack.com while using our secured server. If you are still uneasy about transmitting your credit card information over the Internet, we warmly invite you to call or fax your order to us.

In addition, Tire Rack's website is Verisign Secured. Verisign Secured sites must employ encrypted data transmission and a secure online payment infrastructure. The Verisign Secured seal indicates that Tire Rack has chosen the very best SSL and/or payment processing solution to help protect credit card and other confidential information and ensures that all online transactions are protected. The Verisign Secured seal also validates a website owner's identity and via their official records confirms Tire Rack as a valid business.

Also read our Privacy Pledge.

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