7101 Vorden Parkway
South Bend, IN 46628
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Customer Service: 888-981-3953
Hours for Order Pick-Up
Mon-Fri: 8-5, Sat: 8-3 Eastern
Hours for Installation
Mon-Fri: 8-4, Sat: 8-2 Eastern
Important Information for Order Pick-Up
If your order was not placed online prior to visiting our South Bend location, please allow adequate time to complete your purchase prior to showroom closing time. Depending on your arrival time and other seasonal delays, your order may not be completed the same day.
Note that Tire & Wheel Packages can take up to six hours to prepare for pick-up.
Limited Product on Display
We display a selection of wheels and a variety of accessory products in our showroom. Due to the large number of tire models and because of limitations with our shipping based warehouse system, we do not offer tires for display or physical review. A sales specialist can show you detailed images from our website to assist in the selection of the proper tire.
Additional Order Pick-Up Information
- Order pick-up can be completed at the customer’s convenience during normal business hours.
- You will receive an email when your order is ready for pick-up. In some cases (for example, when a Tire & Wheel Package is purchased or studding/heat cycling/shaving are included in your order), we will contact you via phone to let you know when your order is ready for pick-up.
- The credit card will be charged at time of pick-up.
- Credit card holders must be present and show the credit card used to pay for the order at time of pick-up.
- Additional photo ID is also required.
We do not take appointments for installation at this time. All customers are served on a first-come, first-served basis. Installation services are an additional charge that is not reflected in the order total displayed on the website.
Please allow 1-1/2 to 2 hours for installation. Installation times on our busiest days (for example, before and during local snow fall or before holiday travel dates) can take 2 to 3 hours. Please call for further information. No installation service available for dual rear tire vehicles, RVs, campers, wire wheels, or 19.5" wheels and tires.