Results based on surveys from 39 Tire Rack customers. Ratings are on a scale of 0-5, higher is better.
Extremely helpful and courteous it was a pleasure doing business with Ben and Daisy Import Auto Care. Ben took the time to give me feedback on the quality of the tires and what to expect from them performance-wise and verified the good condition of my car. Very happy - thanks!
Very impressive operation. A small shop that takes pride in their work.
Quick turn around on mounting and balancing.
We ordered tires and had them sent to Daisy Import Auto Care for installation. We dropped our vehicle off for the tire installation and other service work that was to be performed. Upon examination of our vehicle we found out we found out we had major engine problems and made the decision to get rid of the vehicle. The tires weren't installed on our car and we contacted Tire Rack for a return. Ben the owner of Daisy Import Auto Care was honest about what our vehicle needed and put our interest first. Many other places would probably have installed the tires thus voiding the warranty and us not being able to return the tires. Ben held onto the tires while we made the decision on what we were going to do with our vehicle. Finding a trustworthy place to handle service on your vehicle is a difficult thing to do but with Daisy Auto they have the best integrity we have come across in a business in quite some time and put their customers needs first. We would highly recommend Daisy Import Auto Care to everyone. This was our first time ordering from Tire Rack and from the initial placement of order to delivery at Daisy Import Auto Care to then calling Tire Rack and telling them we needed to return the tires the customer service has been outstanding. We will definitely use Tire Rack again in the future.
Excellent overall service. We had new tires from Tire Rack installed on a 2007 Toyota Prius. We were very satisfied with the work done the employee interaction and the cost. Definitely recommend them.
This place bent over backwards to get me in VERY quickly. Complete install took less than 30 minutes and was done to perfection. So happy I found them through tirerack.com. I will return for everything else my Mini needs!!! It is incredibly refreshing to find a auto vendor who REALLY wants to get your business and does what it takes to get it!!!
I got my tires on a Thursday afternoon called the shop and Ben said he was backed up but could squeeze me in on Monday. I went in and they were installed in @ 30 minutes. While at the shop I asked for an estimate on my windshield wipers which had a broken rod in the cowl. Ben looked under the hood showed me a couple of other issues he discovered. He then called for parts prices and gave me a written estimate. He didn't charge me for the tire install at that time; he said he'd bill me for the entire amount when I came back. Very trustworthy. In any event I dropped the car off that Wednesday and not only did he complete all the repairs he repaired my rear bumper which was hanging down due to being rear-ended a few months ago for NO CHARGE! The shop works mostly on Hondas Acuras Toyotas and Nissans. I had an Accord and believe me I will return to this shop. The total bill was $244.00. I had an estimate from a Honda shop to repair the windshield wipers for $265 so this was a great find. Thank you Tire Rack for recommending Daisy Auto Repairs.
Excellent service- I ordered the tires on a Wednesday and they were installed in less than 2 hours on Friday. I will use this installer for other work on my vehicles. If you believe in small business Ben is the way to go- forget those chain stores. They even checked my fluids and fixed a small brake problem for no extra charge.
Great service and price in a friendly atmosphere. Would recommend to anyone.
I have been going to this shop for 18 years now - I don't trust my car with anyone else. They are fair honest and do quality work. Ben has kept my cars running for a long time. When I order my tires they always go to him to install - Ill be back!
Very professional fast service at a more than reasonable price. Will definitely use again for future auto repair needs. Without a doubt a "10" in every way.
The best! What can I say? They always have time to answer my questions. The car was finished on time and provisions were made to accommodate a late pickup. I will recommend these guys to all of my friends not only for tire installation but any car repairs.
Excellent experience. Welcomed the opportunity to install tires from Tire Rack at the price indicated. Did additional rear brake work. Would definitely recommend and will use again.
Excellent mechanic. Costs to install brake pads and rotors not less than dealer but quality of work was very good and I was very happy with condition of car following repairs.
Great local mechanic. "Hometown" feel and friendly attitude.
Excellent work and timeliness as usual.
Ben & staff are great to work with!
Will continue to do business with them. Quality of service was awesome 10 out of 10.
An excellent and efficient operation! One of the best mechanics/auto service facilities I have ever been to. Ben has a wealth of knowledge about cars in general and seems to honestly care about what he is doing. A super-clean shop and excellent service allow me to bring all of my vehicles here for service without hesitation. A++++!!! If you live in the area. . .you can't go wrong!!
We've had the Tire Rack ship tires to Shaeffers Auto now three times. They are great guys, very good service. We've had other work done by them, and its always top notch!
The installer experienced a reluctant lug nut on one wheel. Instead of forcing and potentially breaking it he slowly took it in and out several times while applying lubricants. An under hood inspection was performed for no additional charge. I went somewhat out of my way to try this independent shop and left with a professional impression.
Note: Information and prices are subject to change.
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