Results based on surveys from 16 Tire Rack customers. Ratings are on a scale of 0-5, higher is better.
I purchased new rims from Tire Rack and I wanted my existing tires and TPMS sensors installed on the new rims. I contacted Tires To You via email to see if they would do this and what and estimated cost would be . I received a reply on the same day stating they would do the job for a reasonable price. After this I emailed another couple of questions and each was answered promptly. On the the day I arranged for installation the time slot was between 2 PM to 4 PM . They turned at just before 2PM checked what I wanted done and started work. They completed the job very efficiently. I highly recommend this installer not just for the convenience factor but mainly because they did an excellent job.
Im totally satisfied with Tires To you service. I emailed them with questions prior to purchasing the tires. They replied promptly and answered all my questions. Once the tires were delivered they emailed to arrange for the installation. The crew came out within the time frame give and it took them roughly an hour to get all tires balanced and changed. They asked me to take my car for a test drive after the install to make sure everything is fine. And everything was fine. Their work is on point! Ill be using them in the future when I need to replace tires on my other vehicles. Its such a convenience to have the work done while Im at work and not have to worry about dropping my car off at the shop.
I talked to the installer before ordering my tires then had them shipped to him directly. Scheduling the job was easy. They came and took care of everything while I was at work. I recommend Tires2U and would use them again.
Great convenient service price very reasonable as well would recommend!
Convenient and professional . Tires to you installed tires on my GTI .. Excellent communication - I called Matt and his assistant arrived at the said time. and attention to detail was impressive! Fast service right in my driveway ! what could be better! they have gained a repeat customer here !
They made the process as simple as it could be. Communicated promptly via email. Install was done on time at my location. Professional and courteous. Would recommend to anyone!
Tires to You was excellent. Their communication with me every step of the way was top notch. I will continue to use them for all of my tire needs.
Arrived 20 minutes late mounting of run flat tires took longer than expected and tires were improperly balanced. I had to have tires rebalanced at my expense at Sears. Installers knew tires were improperly balance tires before leaving, but choose to say nothing. Custom valve cap never returned. Will not do business with them again!!
After my tires were delivered I set up an appointment for the installer to come to my house and install the tires. He provided a one hour window for the appointment. Since a previous appointment ran long he called and told me that he would be about an hour late. Within the new time the installer arrived. I met him at my door and we walked to my car that was parked on a side street. I was welcome to stay and watch, but felt comfortable with the situation that I went back inside. After he completed the work he called and I went out and paid. The installer was honest... although he the initial agreement was to replace the tire pressure sensor (as recommended) he wasn't able to do that work since a nut was frozen in place. Instead of claiming to have done the work and pocketed the profit, he informed me of the facts and said that I could stop by their garage to get the work done. Very satisfied.
This installer was fantastic. The entire staff was professional and courteous. They answered all of my questions. Unlike two other authorized/recommended Tire Rack installers the work began at the appointed time and they did not try to up-sell me on other work. This is the installer I would recommend to anyone in the Baltimore area. I will make sure I use them to rotate my tires and do other tire installation.
The most convenient and easy way to have your tire installed. I WOULD RECOMMEND THEM OVER ALL OTHER PROVIDERS! No up-selling, no sly add-on, just tires installed while you do anything else you want. The price is the same or better than the installers with garages. USE THESE I GUYS: I have TWICE!
An absolutely fantastic service: these guys come out to your house with a mobile mount & balance truck and take care of everything right there. Their prices are competitive and the guys are super friendly. They are now my go-to for tire mounting. It's just so convenient.
Great service and great price. I had an emergency and was stuck without a spare they delivered the tires and installed timely. My appointment was at noon and they arrived right on time and the technician Jermaine was very knowledgeable and personable. Will definitely use this service again. Paid a small $30 fee for the convenience of them driving out to my car and $25 per tire installed. Thanks Tires to You!
Very impressed with "Tires To You LLC." Good customer service is about bringing customers back and in turn making them repeat customers. He was very knowledgeable and polite. I believe that you are judged by what you do and say. He listened to my concerns and I could tell he was listening because he made appropriate responses. Made me feel really comfortable. He made an extra effort to do a thorough job and to make sure that I was pleased.
Came on time and went the extra mile to make sure everything was good to go and safe. We have used them again. They do a great job. Very convenient to not have to take it to a shop. You have the comfort of your own home as the waiting room.
Note: Information and prices are subject to change.
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