Tire Road Hazard Service Program

Customers who purchased tires and Tire Rack's Tire Road Hazard Service Program for those tires before September 18, 2014 , can find brief program information below or read full details here.

Tire Rack Road Hazard Program

Tire Rack supports the tire manufacturers' warranties for all of the tire brands that we sell. Those warranties apply to tires that become unusable for any reason within the tire manufacturer's control, typically covering materials and workmanship. However, these warranties do not apply to causes and conditions beyond the tire manufacturer's control, such as road hazards.

Road hazard damage is damage that occurs when a tire fails as a result of a puncture, bruise or impact break incurred during the course of normal driving on a maintained road.

With Tire Rack's Tire Road Hazard Service Program, your tire repair or replacement is reimbursed (to the extent and subject to the conditions, provided in the Program Certificate).

Note:  Tire Rack's Tire Road Hazard Service Program is sold with new tires. Matching tires purchased with Road Hazard require one Road Hazard Service Program/Certificate per tire.

  • Tires are covered for 36 months from the date of purchase or until 2/32" or less of tread remains, whichever occurs first.
  • Repairs are reimbursed up to $25 per tire per occurrence.
  • During the first 12 months, you will be reimbursed for 100% of the original cost of the tire covered by the Tire Road Hazard Service Program, subject to the limitations set forth in the Program Certificate. Beyond the first 12 months, the reimbursable amount is calculated by a proration of elapsed time, not to exceed 36 months.
  • The following tires are not eligible for the Tire Road Hazard Service Program:
    • Competition tires
    • LT Metric sized tires
    • LT Flotation sized tires
    • Trailer tires
  • The following vehicles are not eligible for the Tire Road Hazard Service Program:
    • Any emergency service vehicle.
    • Any vehicle used for hire, commercial, towing, construction or postal service.
    • Any vehicle used for farm, ranch, agriculture, or off-road use.
    • Program is only available to customers living in the 48 contiguous States. Alaska, Hawaii, U.S. territories, APO/FPO, Canada and Mexico are excluded.
  • Additional exclusions and limitations are described in the Program Certificate.

Complete terms and conditions: Tire Rack's Tire Road Hazard Program Certificate (PDF)


Need help choosing the right products for your vehicle? Our team of highly trained experts has
the knowledge and passion to help. Just pick up the phone and give us a ring.

Or let's chat via email. We love solving problems and lending a hand (or an ear).

Contact Us