Wheel Packaging Instructions

Before returning wheels, please call 888-981-3953 for your Return Authorization Number.*

Please be sure to package your return for shipping as shown in the illustration below. Use the guidelines below to ensure safe delivery.

Note: You must have a Return Authorization Number to complete your return.

Wheel Packaging Instructions
  1. Remove lug nuts or bolts and discard. Loose hardware in the package can damage the wheel.
  2. Secure center cap on wheel or in a separate package, tape securely.
  3. Place foam sheet over face of wheel to protect wheel from cardboard chafing.
  4. Wheel must be double-boxed (2 boxes), secured and well-protected. Any styrofoam packing received with shipment must be reused in same way. Please call for new packaging material if needed.
  5. If two wheels are in one box, place good, protective cardboard between wheels.
  6. Remove any staples that could scratch the wheel.
  7. Boxes must be undamaged and flaps should be secured.
  8. Obtain a Return Authorization Number (RA#) from our customer service department. Write RA# on outside of outer box. Attach clearly addressed shipping labels and/or UPS call tag(s) to each package.
  9. Place copy of RA in box.
  10. Insure package with shipper.

*UPS insurance does not cover damage due to improperly packaged wheels.

Download Printable Version of These Instructions

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