Frequently Asked Questions

How can I purchase Gift Certificates from Tire Rack?

Gift certificates can be purchased as paper certificates sent via postal mail or as electronic certificates sent via email. Select the option you prefer here or call 888-541-1777 to speak to one of our sales specialists.

33,624 out of 66,855 people found this answer helpful • Was this answer helpful to you? Yes | No

What happens if an electronic Gift Certificate is undeliverable to the email address I provided?

If the electronic Gift Certificate is sent to an undeliverable email address we will contact you to verify the correct address and resend the email.

31,371 out of 62,445 people found this answer helpful • Was this answer helpful to you? Yes | No

What if the merchandise I'm buying is greater than my Gift Certificate amount?

You can select a second payment method to handle the balance due. Tire Rack accepts VISA, MasterCard, American Express, Discover, PayPal and PayPal Credit.

31,073 out of 62,012 people found this answer helpful • Was this answer helpful to you? Yes | No

How do I redeem my Gift Certificate online?

After you have selected your merchandise and added it to your shopping cart you will be asked for your Gift Certificate number prior to checkout (as your payment info). It is located on the paper Gift Certificate or on the electronic Gift Certificate you received.

31,202 out of 61,896 people found this answer helpful • Was this answer helpful to you? Yes | No

Can I purchase additional items when I purchase Gift Certificates online?

ELECTRONIC Gift Certificates can be purchased online with other merchandise. Up to five Gift Certificates can be purchased per order.

PAPER Gift Certificates can be purchased online with other merchandise, but only one ship to address can be submitted. If the Gift Certificate you are buying will not be shipped to the same address as the other merchandise you are ordering you will need to place two separate orders. Up to five Gift Certificates can be purchased per order.

30,738 out of 61,869 people found this answer helpful • Was this answer helpful to you? Yes | No

How quickly can Gift Certificates be sent?

Please allow 24-48 hours for electronic Gift Certificates to be emailed. Paper Gift Certificates will be delivered in 3-5 days.

31,018 out of 61,727 people found this answer helpful • Was this answer helpful to you? Yes | No

What if the merchandise I'm buying is less than my Gift Certificate amount?

Unused portions of your Gift Certificate will be credited to your Gift Certificate account for future purchases.

30,872 out of 61,618 people found this answer helpful • Was this answer helpful to you? Yes | No

Will I receive confirmation that the electronic Gift Certificate was sent?

You will receive order and shipment confirmations that detail all order information including shipment date. Orders can be tracked online as well.

30,979 out of 61,425 people found this answer helpful • Was this answer helpful to you? Yes | No

Where can I redeem my Gift Certificate?

Paper or electronic Gift Certificates can be redeemed online or over the phone. Customers living in the South Bend, IN area can visit our showroom and redeem their Gift Certificate there, as well.

30,244 out of 60,712 people found this answer helpful • Was this answer helpful to you? Yes | No

Tire Rack Recommended Installer Network

Tire Rack Recommended Installer Network

With over 10,000 approved and trusted installers across America, you’re in excellent hands.

World-Class Customer Care

World-Class Customer Care

Need help? You’ll reach a U.S.-based team whose expert guidance helps drive Tire Rack’s Net Promoter Score of 86.5*, well above the 80+ benchmark for “world‑class.”

*May 2026

Revolutionizing Tire Buying Since 1979

Revolutionizing Tire Buying Since 1979

From our first location to launching nationwide mail order to creating TireRack.com, we believe in bringing you The Way Tire Buying Should Be.™

Independent Tire Testing Program

Independent Tire Testing Program

We test tires on the road and on our specially designed track to simulate real-world dry and wet conditions. Independent, unbiased results to help inform your choice.

Real Drivers. Real Miles. Real Talk.

Real Drivers. Real Miles. Real Talk.

Tire Rack verified customer reviews come backed by over 3.4 billion real-world miles.

Need help choosing the right products for your vehicle? Our US-based team of highly trained experts has the knowledge and passion to help. Just pick up the phone and give us a ring. Or let's chat via email. We love solving problems and lending a hand (or an ear).

Contact Us
Three smiling Tire Rack employees