This is for those customers who need to return just tires. For returning Tire & Wheel Packages, see What Are The Instructions For Returning A Tire & Wheel Package? and Wheel Packaging Instructions.
Note: You must have a Return Authorization Number to process your return.
- Contact Tire Rack Customer Care @ 888-981-3953 for approval - once your return is authorized, you will receive notice via email.
- Once you receive notice for return:
- Do not remove any banding - leave tires banded as received, when applicable.
- Remove original shipping labels from the tires.
- Place tires in original delivery location for UPS pick up.
- UPS will make three attempts to pick up - please retain pick up receipt.
Once the tires are received, inspected, and determined to be good for stock, credit will be issued, minus any shipping charges. Please allow 3-5 business days for credit to be processed.
Note: Tires returned without prior authorization are subject to be disposed of with no credit issued.
Orders
